Fridge freezer not cooling
Cooling loss can involve airflow, sensors, seals or refrigeration components. Protect perishable food while the fault is assessed.
Get a fixed labour quote in under 60 seconds, then request a visit for your fridge freezer without having to identify the fault yourself.
Find my repair priceFixed-price labour quote before you share your details.
✓ Fixed labour price. Parts agreed separately.
Home appliance repair · London
Cooling, freezing, leak and alarm faults in domestic fridge freezers.
A warm fridge or thawing freezer puts your food shop at risk and leaves you trying to find somewhere else to store it. Keep the doors closed as much as possible and protect perishable food while you arrange help. We assess domestic fridge freezers and separate fridge or freezer units, with suitability confirmed from the model and fault.
Our engineers work across all major brands, including Beko, Hotpoint, LG, Samsung and Bosch. Request a fridge freezer repair to check your coverage and labour price. Emergency repairs are available, with same-day or next-day appointments subject to availability.
Fault diagnosis
Similar symptoms can have different causes. These are starting points for diagnosis, not assumptions about which part has failed.
Cooling loss can involve airflow, sensors, seals or refrigeration components. Protect perishable food while the fault is assessed.
Excess frost or frozen food can be linked to airflow, sensing, sealing or defrost faults that require diagnosis.
Water can escape from seals, hoses, pumps or internal connections. Stop using a leaking appliance until it has been assessed.
Describe what the appliance is doing, when the problem started and any code shown so the request can be assessed accurately.
A few practical details make it easier to understand the request and confirm whether the work is suitable.
Share any error code, unusual sound and when the problem started. You do not need to diagnose it.
Stop using it if it is leaking, overheating, tripping the electrics or producing an unusual smell.
Mention fitted cabinetry, stairs or restricted access. Do not remove an integrated appliance yourself.
The online quote separates the labour charge from any model-specific replacement part.
The displayed figure covers the labour described in the quote. Your postcode and installation type are checked first.
If diagnosis identifies a replacement part, its separate price is explained before you decide whether to proceed.
Age, condition, part availability and total cost can all affect whether repairing or replacing offers the more practical route.
Repair details
If only one compartment is affected, tell us which one. The airflow, defrost and refrigeration systems vary by model, so a cold freezer does not rule out a problem in the fridge. Temperature displays, alarms or a motor that runs continuously give the engineer useful starting points, as can a new or unfamiliar noise.
A fitted model may need its furniture door released and the appliance drawn forward before inspection. Choose the built-in option when requesting your quote so the labour price reflects that access. The engineer can then assess the cooling fault without asking you to remove the appliance yourself.
How it works
Choose the fridge freezer, brand and installation type, enter your postcode and see the fixed labour quote before submitting your booking details.
The team reviews your request and contacts you to confirm an available appointment time that works for you.
An experienced engineer arrives at the arranged time to diagnose and repair your fridge freezer. Any replacement parts are priced separately and fitted only with your approval.
Service commitments
An available appointment, an engineer equipped to investigate the fault, and clear advice before you approve replacement parts.
Emergency repairs are available, with same-day or next-day appointments offered subject to availability.
Certified technicians arrive in fully stocked vans with the tools and commonly needed parts for domestic appliance repairs.
When the fault is suitable and the required part is available, the repair can be completed in one visit using genuine or OEM parts wherever possible.
Clear explanations, practical repairs and a little less disruption. Here’s what customers have shared.
The engineer arrived in the promised window, explained the problem and had our washer running again before lunch.
A refreshingly clear price and no pressure to replace our dishwasher. The repair has held perfectly.
Quick, tidy and easy to book. Exactly what we needed when the fridge stopped cooling.
Practical answers about pricing, suitability and common symptoms.
The labour quote is fixed and shown online before you share any details, and it covers the home visit, diagnosis and repair labour. Any model-specific replacement part is priced separately and fitted only after you approve the cost.
It depends on the fault, the appliance's age and condition, the availability of a suitable part and the total cost. More complex cooling faults can change the calculation on an older appliance, so the engineer explains the diagnosis and part price before you decide.
Not necessarily. Cooling loss can involve a fan, sensor, seal or defrost system as well as the refrigeration components. The engineer needs to diagnose the cause before recommending a compressor or any other part.
Enter your full postcode in the quote form for an instant coverage check. We regularly serve these neighbourhoods and many more nearby.
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